This quality promise covers items that are defective/tarnished/damaged items. It does not cover issues related to lost items aka your dog eating your jewelry ;). To claim your warranty, please email us at: support@evryjewels.com and include the following:
1. Order number
2. Picture of item
3. Description of Issue

We stand behind our products and will go above and beyond to ensure you are happy with your new items!

- Heart charm necklace with initial

- Cable chain

- Hand painted Mother of Pearl enamel

- 18 karat gold plated over stainless steel

- Made to last and tarnish free

- Waterproof and sweatproof

- Length: 16" + 2" extender

All of our pieces are lead free, nickel free and hypoallergenic making them perfect for sensitive skin. Our co-founder Britt has sensitive skin herself and made sure to create pieces that she could wear and be able to share with YOU! <3

Who wants to wait for their order? We defs don't! We aim to fulfill orders within 24-48 hours (unless it's a custom piece, pre-order item or phone case). We ship your order with the most reliable carriers to get them to you in the quickest time possible.

All orders include a FREE reusable Evry Jewels pouch that you can use to store your jewlery, cards and/or money. PLUS, you'll get free cute stickers that you can put on your phone, laptop, mirror ... anything!

As this piece is 18 karat gold plated over stainless steel or stainless steel, the colour may appear darker than our non-waterproof pieces which are 14 karat gold plated or silver plated.