This quality promise covers items that are defective/tarnished/damaged items. It does not cover issues related to lost items aka your dog eating your jewelry ;). To claim your warranty, please email us at: support@evryjewels.com and include the following:
1. Order number
2. Picture of item
3. Description of Issue

We stand behind our products and will go above and beyond to ensure you are happy with your new items!

- Custom / customized necklace

- Heart pendant

- Up to 8 letters

- Cute ideas: name, anniversary, birthday, etc.

- 14 karat gold or silver plated / 18 karat gold over stainless steel or stainlees steel

- Made to last

- Length: 16" + 2" extender

All of our pieces are lead free, nickel free and hypoallergenic making them perfect for sensitive skin. Our co-founder Britt has sensitive skin herself and made sure to create pieces that she could wear and be able to share with YOU! <3

Who wants to wait for their order? We defs don't! We aim to fulfill orders within 24-48 hours (unless it's a custom piece or on pre-order). We ship your order with the most reliable carriers to get them to you in the quickest time possible.

All orders include a FREE reusable Evry Jewels pouch that you can use to store your jewlery, cards and/or money. PLUS, you'll get free cute stickers that you can put on your phone, laptop, mirror ... anything!