This quality promise covers items that are defective/tarnished/damaged items. It does not cover issues related to lost items aka your dog eating your jewelry ;). To claim your warranty, please email us at: support@evryjewels.com and include the following:
1. Order number
2. Picture of item
3. Description of Issue

We stand behind our products and will go above and beyond to ensure you are happy with your new items!

- Elastic bead bracelet

- 4MM and 5MM bead sizes

- 14 karat gold or silver plated / 18 karat gold over stainless steel or stainless steel

- Made to last

Who wants to wait for their order? We defs don't! We aim to fulfill orders within 24-48 hours (unless it's a custom piece, pre-order item or phone case). We ship your order with the most reliable carriers to get them to you in the quickest time possible.

All orders include a FREE reusable Evry Jewels pouch that you can use to store your jewlery, cards and/or money. PLUS, you'll get free cute stickers that you can put on your phone, laptop, mirror ... anything!

Because this piece is 18 karat gold plated over stainless steel or stainless steel compared to 14 karat gold plated or silver plated like our non-waterproof pieces, the colour is richer.